Term and Conditions

Last Updated: [Insert Date]

Welcome to Air Quality Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website shophumidifier.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.

1. User Responsibilities

1.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your account credentials
• Promptly update any information that becomes outdated

1.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website
• Use our products in ways that violate manufacturer guidelines

2. Products and Services

2.1 Product Descriptions

We strive for accuracy in product descriptions but cannot guarantee that:

• Colors displayed exactly match physical products
• All product features are error-free in description
• Inventory availability is always current

2.2 Product Use

Our air quality products are designed for:

• Residential use unless otherwise specified
• Individuals seeking to improve indoor air quality
• Allergy sufferers and health-conscious consumers

You agree to follow all manufacturer instructions for proper use and maintenance.

3. Orders and Payments

3.1 Order Process

Order completion involves:

• Order submission through our website
• Order confirmation via email
• Payment processing (order is not complete until payment clears)

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store complete payment information on our servers.

3.3 Pricing

All prices are in USD and include applicable taxes unless otherwise stated. We reserve the right to adjust prices and correct pricing errors.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: For orders over $50 via EMS (15-25 business days after dispatch)

4.2 Delivery Areas

We ship worldwide except to:

• Certain remote areas
• Parts of Asia

4.3 Order Processing

Orders are processed within 1-2 business days (excluding weekends and holidays). Delivery times are estimates and not guaranteed.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items in original, unused condition with all accessories and packaging intact.

5.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Opened or used air filters (including HEPA filters and carbon filters)
• Air quality testers that have been activated
• Any product with broken hygiene seals

5.3 Return Process

To initiate a return:

1. Email [email protected] within 15 days with subject “Return Request: [Your Order Number]”
2. Include order number, item(s) for return, and reason
3. Wait for return authorization and shipping details (within 1 business day)
4. Ship item to: Air Quality Shop Returns, 2517 Williams Mine Road, Westfield, US 07090

5.4 Refunds

Approved refunds are processed within 3-5 business days of receipt. Original shipping fees are non-refundable unless the return results from our error.

6. Intellectual Property

All content on our website, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. You may not:

• Reproduce, distribute, or modify any content without permission
• Use our trademarks or branding without express written consent
• Reverse engineer any products purchased through our site

7. Liability Limitations

7.1 Product Liability

Our liability for defective products is limited to:

• Replacement of the product
• Refund of the purchase price

7.2 Website Use

We are not liable for:

• Temporary website unavailability
• Technical issues beyond our reasonable control
• Any indirect or consequential damages from site use

8. General Provisions

8.1 Changes to Terms

We may update these terms periodically. Continued use after changes constitutes acceptance.

8.2 Governing Law

These terms are governed by the laws of the State of New Jersey, USA.

8.3 Contact Information

For questions about these terms, contact us at:

Air Quality Shop
2517 Williams Mine Road
Westfield, US 07090
Email: [email protected]